Requesting Assistance

Depending on the circumstances, a skilled RCFL examiner may be able to support an investigation by determining:

• The type of computers and operating systems.
• The type of network software, the location of the network servers, and the number of computers on the network.
• Whether encryption and/or password protection was enacted.

When requesting assistance, as a general rule, the law enforcement agency should contact the RCFL to discuss the request and then based on this information, carefully complete one of the following forms or letter, according to the type of assistance needed:

Examination Best Practices—Click here to read recommendations from the RCFL Directors about working with an RCFL.

• Examination Best Practices (Microsoft Word Document)

Field Service Request Form—Requests for on-site assistance are accepted on a case-by-case basis from any law enforcement agency in the RCFLs service area. The RCFL prioritizes each request according to the nature of the crime and also uses the Field Service Request form to monitor and track cases.

• Service Request Form (Microsoft Word Template)
• How to Write a Better Service Request (Microsoft Word Document)(PDF Document)

For assistance with a search or field examination, law enforcement should:

• Submit this form to the RCFL at least 48 hours to one week in advance.
• Specify whether a seizure of computers/media or an on-site examination is required.
• Include a copy of the search warrant or other legal authority (e.g. consent form) that authorizes the seizure or collection of the digital evidence with the form.

Administrative Service Request—Any law enforcement agency in the RCFLs Service Area may ask the RCFL to conduct training for their personnel about the proper techniques to preserve computer and computer related evidence during a seizure.

Consent to Search Computer Equipment/Electronic Data —Click here to download a sample consent form.

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